My ECSE Troubleshooting Course Experience (Part 1 – Non-Technical Review)

It was a difficult choice for me; I saw this post on twitter and it triggered an internal dilemma in my head.

There were two conflicting voices; the first one is telling me you have been working with Wi-Fi for the past 11 years and you are already a CWNE. Why take this new ECSE Troubleshooting course? The second one is my internal “technical” voice that is always urging me to learn more and get better in what I do. It was telling me “this will be interesting, you don’t want to miss it!”

I thought about it multiple times and I decided that I will register for this course and consider it as my birthday gift for myself! Yes today is my birthday and I am glad that the latter voice won and I attended this course even on my birthday.

Below is a brief summary of my experience with this course so far. In part 2, I will discuss this course from a technical aspect… Let me first start with the registration process.

Registration Process

I registered my interest to attend this course and Matthew Cavill from Open Reality reached out, gave me some additional info about the course and the instructor and gave me an offer. After some clarifications, I paid online and ordered my course kit which I received few days later as promised.

One week before the start of the course the instructor, Ferney Muñoz CWNE#187, reached out and shared with us some course material and some info about the course.

Days 1 & 2

I joined the course on the first day over Zoom. The instructor was very welcoming but it was clear he wasn’t a traditional instructor. Without the need to waste time on self-introduction, he already had gathered some information about us via the Google Sheet he asked us to fill before so he had some idea on our backgrounds. He didn’t even waste a single minute on specifying break/lunch time. He started directly with the story!

Yes, I felt this course was designed like a story with a smooth transition from one idea to another. Ferney started with a brief introduction of himself and used it as the start of his story from the “visible wired” to the “invisible Wi-Fi”. Ferney kept on giving some nice counter-intuitive ideas to make sure the concepts stick. He kept everyone engaged by asking relevant questions like what sounds better, active or passive survey? What sounds better high gain or low gain?

After each topic, he clearly explained the technical concepts in a very nice way and mentioned very relevant examples. It was really like music to my ears. At the end of day 1, I was expecting to finish at 5 UK time but we actually finished at 6 UK. No one even complained or uttered a comment. Ferney was so passionate to teach us that time was just flying by.. The next day, the energy was still the same and we continued the course and we started with the hands-on labs. I loved the demos that we did especially how Ferney kept on introducing a new tool from his well organized racks to explain some concepts. (check the above picture)

In the upcoming post, I will discuss this course (the 4 days) from a technical point of view highlighting some of the items I learned and what I think can be further improved. Needless to say, this course was really an excellent course by all means and Ferney did really a marvelous job in sharing part of his knowledge and experience. It was a perfect gift for my technical self!

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